World Facilities Management (FM) Day celebrates the importance of the profession and aims to raise the profile of the industry around the globe. Today (17th May) World FM Day is focusing on how it can ‘enable positive experiences’ for a workforce. This theme highlights the integral role FM plays in positive customer, client and employee experiences, a topic that ECS knows a lot about.

As a Pan-European Facilities Management provider we understand the importance of FM to a business and know first hand how it can help enable those crucial positive experiences to create a happy and efficient workforce.

Here are five ways FM contributes to a happy and efficient workforce and how it could help your business.

  1. FM ensures the health and wellbeing of your employees

Facilities managers ensure all employees, visitors and members of the public are kept as safe as possible in accordance with the law. Facilities personnel, who are also responsible for handling on-site emergencies, often implement rules regarding health and safety, ensuring the wellbeing of everyone on site.

The FM team also keep workplace environments clean, ensuring it is a hygienic and a safe place to work. This reduces employee absence through sick days and reduces health care costs. Maintaining a safe and healthy work environment increases employee morale and their willingness to work. Research by the Staples Corporation found that 94% of workers felt more productive in a clean workspace, while 77% said they felt they produced a higher quality of work in a cleaner environment.

  1. FM improves the overall efficiency of your organisation

Facilities personnel are heavily involved in the strategic planning and day-to-day operations of a business. Because of their key involvement, the team absorb the effort of managing the efficiency of the business, which then frees up other resources and staff. This spare time can be re-focused to help deliver important bottom line results.

FM in the workplace also drastically improves productivity levels. By providing proactive maintenance, inevitable interruptions can be avoided. For example, taking time out to replace a faulty light bulb wastes unnecessary time for an employee that could be looking after a customer or doing essential admin. By taking care of this maintenance, employees and managers have peace of mind that the running of the building is taken care of so they can focus on what they have been hired to do.

  1. FM enhances and protects your organisation’s identity and image

An organisation that takes pride in its appearance is much more likely to retain staff and create a good impression for potential new employees, visitors and clients. Research from the HR Director shows that 53% of employees would turn down a role if they did not like the company’s office space or work environment. In addition to this, research from ISSA says customers rank cleanliness as the most important element in deciding where to shop, with 60% saying the environment encouraged them to return. A well-maintained safe site shows professionalism and that your business pays attention to detail.

  1. FM can help you achieve your sustainability targets

Most businesses now have aspirational sustainability targets. If you work with ECS you will be appointed a local manager, who would work with you to plan how to help you reach those targets. With lots of experience working with companies that need to ensure buildings sustainability ratings and green credentials, get in touch to see how we might be able offer some support.

An easy way to start the process could be to implement green cleaning methods. Green cleaning involves non-harmful products that create a pure environment with better air quality, reduced pollution to waterways and have a lesser impact on global warming. Most green cleaning products also have recyclable packaging, which minimises waste too. Conserving natural resources and reducing emissions enhances business image and contributes to sustainability goals.

  1. FM reduces risks and costs for your company

Facilities management professionals will provide you with an overview of the services that they offer you, including regular reports on how your building is running. This allows you, as the client, to see patterns, track changes and identify risks quickly and efficiently. By keeping all building systems and equipment up to date and running smoothly, it will help you save money for your business. The useful overview can help to reduce utility costs, eliminate emergency service calls and ensure any risks are kept to a minimum. Having the ability to recognise and immediately mitigate risks also gives employees satisfaction that their workplace is safe, whilst saving the company money.

If you would like to know more about any of our FM solutions get in touch via and take a look at our full range of services on our website.




European Customer Synergy S.A.
Avenue de Bale 5
1140 Brussels
+44 78 70 57 14 14


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