Innovative service packages for numerous branches

The power behind ECSynergy.sa Commercial Cleaning is its “Not only, but also” profile. Dedicated employees and medium-scale business structures on the one hand, and all-inclusive and innovative developments on the other, make this particular ECS one of the leading providers of cleaning services. 

The latest tools are a personal Extranet, personal contacts and the “ECSynergy.sa Client Portals ”, which documents all processes from initial contract negotiations to implementation - with no gaps and with a transparency to satisfy any customer.

ECSynergy.sa Commercial Cleaning also demonstrates continuity in the development of innovative concepts. Parallel to classic commercial cleaning, new offers, such as “Integrated Cleaning “ or self cleaning products have appeared on the scene.

The innovative aspect is that cleaning takes place during office hours, ECSynergy.sa staff have direct contact to the office workers and each workplace is cleaned according to the wishes of the individual users. The benefits are savings of up to 15 % of cleaning expense, almost complaint-free services and additional customer security through monthly online questionnaires. Of course, office cleaning is only one of the many market segments served. Training on the job and the latest equipment technologies regularly extend the portfolio. This brings significant benefits for segments with special requirements, such as research, industry, food processing or healthcare. And naturally, for the specialists for companies and institutions of every shape and size too -

ECSynergy.sa Commercial Cleaning market is characterised, for instance, by the growing significance of cleaning services as a part of facilities management, high depreciation and price pressures in the case of individual services, and a noticeable decrease in demand in the medium-range services segment. The demand for standardised, low-cost basic services and sophisticated service packages with perceivable added value predominated.

Cleaning services:

• Classical cleaning of offices, entrances, hallways, stairs, elevators, stockage-floors, parking spaces etc is one of our core businesses.
  


• Industrial cleaning, becoming a part in the primary processes of the client.
  


• Other cleaning tasks, asking field specific knowledge about spaces , users and objectives like hospitals, hotels, shopping malls , outlet-centres etc.
  

Cleaning Philosophies

• Input based cleaning concepts
  Input oriented services means that the client by defining the tasks to be fullfilled sets the rules for the provider of the services without or with some margins. Also when a client only defines a budget for the service, the provider can give an offer what can be delivered within that financial framework with regard to tasks. In both cases it is not important what should be delivered from the point of quality performance as interpreted by the provider or by the investor or owner of the properties.
  


• Output based cleaning concepts
  Output oriented services means that the client by defining the results to be seen sets the rules for the provider of the services without or with some margins. Output oriented services demands a good set of defined results regarding the services concerned.
  
  In both cases it is up to the provider to organise the services in such a way that the requested results will be delivered.



• Integrated cleaning
  A new concept in which classical cleaning, cleaning on demand and day-time cleaning are combined as one single approach, adapted to each client.