Human Management Resources
- Freedom of Association and Right to Collective Bargaining:
Respect the right to form and join trade unions and bargain collectively; if local law in any way limits such freedoms, facilitate parallel means of association and bargaining.
- Working Hours:
Comply with applicable law but, in any event, no more than 48 hours per week with at least one day off for every seven (7) day period; voluntary overtime paid at a premium rate and not to exceed twelve (12) hours per week on a regular basis; overtime may be mandatory, if part of a collective bargaining agreement.
- Compensation:
Wages paid for a standard work week must meet legal and industry standards and be sufficient to meet the basic need of workers and their families; no disciplinary deductions.
- Selection and Recruitment:
In almost all countries TUPE is applicable. Each company has a selection and recruitment process according to NEN ISO 9001:2000
Surveys are personalized towards the service workers and can be scored by a simple mechanism of 3 smileys, always 1 question on the subject and 1 question about the importance to the client of the subject.
Respect the right to form and join trade unions and bargain collectively; if local law in any way limits such freedoms, facilitate parallel means of association and bargaining.
Comply with applicable law but, in any event, no more than 48 hours per week with at least one day off for every seven (7) day period; voluntary overtime paid at a premium rate and not to exceed twelve (12) hours per week on a regular basis; overtime may be mandatory, if part of a collective bargaining agreement.
Wages paid for a standard work week must meet legal and industry standards and be sufficient to meet the basic need of workers and their families; no disciplinary deductions.
In almost all countries TUPE is applicable. Each company has a selection and recruitment process according to NEN ISO 9001:2000