Education and ongoing training

The basis for quality work is the training/education of the workers as well as his/her attitude towards work and the client. All personnel is trained in a professional way to handle both aspects. ECSynergy.sa puts a lot of effort in collecting the latest developments in products, machines and processes to deliver work at the best standards for the best balance between costs and services.

6 levels of training present

• introduction on cleaning work
• introduction on the site
• basis professional traing
• special jobs
• management training
• commercial training

All ECS suppliers have agreed that their basic professional training for the cleaning service will be according to the standard as developed and published by the EFCI, the European Federation for Cleaning Industries. All basic training programs have been checked to see whether they meet this standard. In all countries there is a program in place to introduce new workers to the workplace.

This program includes aspects as:

• safety and personal protection
• client behaviour
• quality management
• company policies regarding phones etc.
• replacement i.c.o. absence
• machines and products
• security and safety
• clothing-policy / uniforms, badges etc.

On demand of the client or whenever ECS thinks it is necessary there will be put in place a specific training program for a specific work-site.

In that case aspects as:

• privacy
• critical points of work
• hazards
• specific products or machines

will be trained on top.

Staff is trained to manage the tasks in an effective and efficient way. ECSynergy.sa has ongoing courses in project management, quality improvement, facility management to gain softcosts, synergy improvement, marketing strategies, product development to stay at the top of the best performing organisations in facility management.

Our broad experience in the field is close to every client to ensure the best practice on his/her request. The basis for quality work is the training / education of the management as well as his/her attitude towards work and the client. All management is trained in a professional way to handle in the best interest of the client and to look for program improvement as well as for additional services to offer. This might include services to improve the work environment in such a way that maintenance can be better executed without increasing the invoicing.